Mario A. Reyes Book Mario

Flagship Program · Institutional Training

Beyond the Badge

A communication, accountability, and relational trust framework for institutions serving people before they serve policy.

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Beyond the Badge helps agencies, teams, and community-facing professionals understand the human story beneath behavior. Through storytelling, emotional intelligence, semantics, accountability, and de-escalation, this training equips participants to build trust before demanding compliance. A Manifest Destiny Inc. program.

What's Inside

APPA Selected Presenter Emotional Intelligence + De-Escalation Semantics Matter Accountability: Acknowledgment, Acceptance, Changed Behavior Relational Trust Community Supervision

Formats

90-Minute Keynote Half-Day Workshop Full-Day Intensive Train-the-Trainer Model Agency Partnership

Partnership Tiers

Three Ways to Bring This to Your Agency

Every tier builds on the one before it — from a single pilot session to a full standing program. Open a file to see the pricing and what's inside.

Tier 1

The Intensive

One 4-hour on-site intensive, up to 40 participants — the accessible entry point.

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Starting at $12,500*

Plus travel

  • One 4-hour Beyond the Badge intensive, delivered on-site
  • Live co-facilitation by Mario A. Reyes & Jermail Shelton
  • Pre-session prep call and participant workbooks
  • Post-session recommendations report

Capped at 40 participants — larger cohorts add a facilitator fee or a second session.

Best ForAgencies piloting the framework before a broader rollout.

Tier 2 Most Requested

The Partnership

Bring the framework in-house so your own staff can deliver it going forward.

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Starting at $23,500*

Plus travel · certification for up to 10 internal staff

  • Everything in The Intensive
  • Train-the-trainer certification for up to 10 internal staff
  • Licensed facilitator materials & slide deck
  • 90-day coaching plus internal implementation support

Additional certified staff: $1,500–$2,500 per person.

Best ForAgencies ready to scale the training internally without repeat outside bookings.

Tier 3

The Standing Program

Embed Identity-Centered Accountability agency-wide — officers, leadership, and residents.

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Starting at $55,000 annually*

Annual license, not a one-time training fee

  • Everything in The Partnership
  • Resident cohort programming — the Shared Language Model delivered directly to residents
  • Leadership module: person first, paperwork second
  • Quarterly strategy sessions & implementation support

Statewide or multi-site systems: $125,000–$250,000+ annually.

Best ForAgencies embedding the framework across officers, supervisors, and residents.

The Intensive→opens the door. The Partnership→becomes the natural buy. The Standing Program→is the licensing contract.

* Final pricing is determined by agency size, number of participants, implementation scope, travel requirements, and licensing needs.

The goal is not managed behavior. The goal is restored identity.

Tell me about your agency, your goals, and your timeline — I'll follow up with availability and a proposal built around your room.

Request a Proposal